Written by Rafael Silva

Antivirus Exclusions for Veeam Service Provider Console

Antivirus Exclusions for Veeam Service Provider Console

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Antivirus Exclusions for Veeam Service Provider Console

KB ID: 2644
Product: Veeam Service Provider Console
Veeam Service Provider Console for the Enterprise
Published: 2018-04-30
Last Modified: 2023-09-21

Purpose

This article documents antivirus exclusions that may be created to reduce the impact that antivirus software has on the functionality of Veeam Service Provider Console. These antivirus exclusions may be applied to the Windows built-in antivirus or third-party antivirus software.

Note: Antivirus will not always cause Veeam Service Provider Console functions to fail; antivirus software may also negatively impact performance.

Due to the complex nature of antivirus software, additional exclusions may be needed. Users are advised to review their antivirus logging or history to determine if additional objects need to be excluded.

Antivirus Exclusions

Server where Veeam Service Provider Console Server Component is installed

In a Distributed Installation, the following exclusions only need to be applied to the machine where the Server Component is installed.

  • C:\Program Files\Veeam\
  • C:\Program Files\Common Files\Veeam\
  • C:\Program Files (x86)\Common Files\Veeam\
  • %programdata%\Veeam\
  • %windir%\Veeam\

On Windows machines with VSPC Management Agent installed

Directory Exclusions

  • C:\Program Files\Veeam\
  • C:\Program Files\Common Files\Veeam\
  • C:\Program Files (x86)\Common Files\Veeam\
  • %programdata%\Veeam\
  • %windir%\Veeam\
  • \\localhost\admin$\Veeam\

Process Exclusions

  • VeeamAgentWindows.exe
  • ManagementAgent.exe
  • VAC.CommunicationAgent.x64.msi
  • VAC.CommunicationAgent.x86.msi
  • Veeam.MBP.DeploymentService.exe

On macOS machines with VSPC Management Agent installed

Directory Exclusions

  • /Applications/Veeam Management Agent.app
  • /Library/Application Support/VeeamManagementAgent
  • /private/tmp/veeamma
  • /var/lib/veeamma
  • /var/log/veeamma
  • /var/run/veeamma

File Exclusions

  • /Library/LaunchDaemons/com.veeam.veeamma.plist
  • /usr/local/bin/veeamconsoleconfig
  • /usr/local/bin/veeammaflr

Process Exclusions

  • Veeam Management Agent
  • Veeam Management Agent Helper
  • Veeam Management Agent Helper (CPU)
  • Veeam Management Agent Helper (Renderer)
  • veeamma
  • veeamconsoleconfig
  • veeammaflr

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via Veeam Support Knowledge Base https://ift.tt/RAceb90

September 21, 2023 at 06:37PM
Veeam Service Provider Console