HPE Issues HPD7 Fix for SSDs That Will Fail at 40000 Hours

HPE Issues HPD7 Fix for SSDs That Will Fail at 40000 Hours

https://ift.tt/3ajvbiP

HPE 846432 B21 EO1600JVYPP 1.6TB SAS SSD
HPE 846432 B21 EO1600JVYPP 1.6TB SAS SSD

HPE has a fix out now for an issue they have been working through with customers that impacts four SSD models that can fail at 40,000 hours. A few months ago, HPE found that some SAS SSDs it utilized would fail at 32,768 hours of operation or 3 years, 270 days 8 hours exactly. Here is a link to that bulletin. It turns out, this is a different issue where drives will fail at 40,000 hours or 4 years, 206 days, 16 hours. Here is the new HPE bulletin.

HPE SSDs Failing at 40,000 Hours

There are four SSDs that will fail at 40,000 hours which are 800GB and 1.6TB SAS SSDs. Here is the official list:

PE Model Number

HPE SKU

HPE SKU DESCRIPTION

HPE Spare Part SKU

HPE Firmware Fix Date

EK0800JVYPN

846430-B21

HPE 800GB 12G SAS WI-1 SFF SC SSD

846622-001

3/20/2020

EO1600JVYPP

846432-B21

HPE 1.6TB 12G SAS WI-1 SFF SC SSD

846623-001

3/20/2020

MK0800JVYPQ

846434-B21

HPE 800GB 12G SAS MU-1 SFF SC SSD

846624-001

3/20/2020

MO1600JVYPR

846436-B21

HPE 1.6TB 12G SAS MU-1 SFF SC SSD

846625-001

3/20/2020

HPE says that the drives need to be updated with firmware HPD7 or later. You can see the drive in our cover image is HPD6 which is still vulnerable.

The hardest part about these failures is that the death timer starts at the time of power on. As a result, if you have an array of these drives that go from 39,999 hours to 40,000 hours, you will see the entire array fail at the same time. Even if you mixed EO16000JVYPP and MO1600JVYPR drives in an array, and they were all powered on and ran together, this could again lead to catastrophic failure.

HPE says that “this issue is not unique to HPE and potentially affects other manufacturers and customers that purchased these drives.” They also say that “HPE was notified by a Solid State Drive (SSD) manufacturer of a firmware defect affecting certain SAS SSD models.” (Source: HPE) As a result, this could, in theory, impact the same SSD models sold under different brands. While HPE is being forthcoming and has firmware updates and mitigations 6-7 months beforehand, but the fact we have not heard from other vendors is concerning.

HPE says that given the shipping dates of the drives, no drives should fail until October 2020 at the earliest so there is time to patch. HPE also has the HPD7 firmware and tools to detect and update drives in-place. It says most updates should be able to happen without requiring a reboot and will require minimal I/O. It certainly sounds like updating is a lot less scary than seeing an entire array fail.

HPE SSDs Failing at 32,768 Hours

Just to keep a complete list going, here are the drives that were impacted by the 32,768-hour firmware bug:

HPE Model Number

HPE SKU

HPE SKU DESCRIPTION

HPE Spare Part SKU

HPE Firmware Fix Date

VO0480JFDGT

816562-B21

HP 480GB 12Gb SAS 2.5 RI PLP SC SSD

817047-001

11/22/2019

VO0960JFDGU

816568-B21

HP 960GB 12Gb SAS 2.5 RI PLP SC SSD

817049-001

11/22/2019

VO1920JFDGV

816572-B21

HP 1.92TB 12Gb SAS 2.5 RI PLP SC SSD

817051-001

11/22/2019

VO3840JFDHA

816576-B21

HP 3.84TB 12Gb SAS 2.5 RI PLP SC SSD

817053-001

11/22/2019

MO0400JFFCF

822555-B21

HP 400GB 12Gb SAS 2.5 MU PLP SC SSD S2

822784-001

11/22/2019

MO0800JFFCH

822559-B21

HP 800GB 12Gb SAS 2.5 MU PLP SC SSD S2

822786-001

11/22/2019

MO1600JFFCK

822563-B21

HP 1.6TB 12Gb SAS 2.5 MU PLP SC SSD S2

822788-001

11/22/2019

MO3200JFFCL

822567-B21

HP 3.2TB 12Gb SAS 2.5 MU PLP SC SSD S2

822790-001

11/22/2019

VO000480JWDAR

875311-B21

HPE 480GB SAS SFF RI SC DS SSD

875681-001

12/9/2019

VO000960JWDAT

875313-B21

HPE 960GB SAS SFF RI SC DS SSD

875682-001

12/9/2019

VO001920JWDAU

875326-B21

HPE1.92TB SAS RI SFF SC DS SSD

875684-001

12/9/2019

VO003840JWDAV

875330-B21

HPE 3.84TB SAS RI SFF SC DS SSD

875686-001

12/9/2019

VO007680JWCNK

870144-B21

HPE 7.68TB SAS 12G RI SFF SC DS SSD

870460-001

12/9/2019

VO015300JWCNL

870148-B21

HPE 15.3TB SAS 12G RI SFF SC DS SSD

870462-001

12/9/2019

VK000960JWSSQ

P06584-B21

HPE 960GB SAS RI SFF SC DS SSD

P08608-001

12/9/2019

VK001920JWSSR

P06586-B21

HPE 1.92TB SAS RI SFF SC DS SSD

P08609-001

12/9/2019

VK003840JWSST

P06588-B21

HPE 3.84TB SAS RI SFF SC DS SSD

P08610-001

12/9/2019

VK003840JWSST

P11329-B21

HPE 3.84TB SAS RI LFF SCC DS SPL SSD

P11360-001

12/9/2019

VK007680JWSSU

P06590-B21

HPE 7.68TB SAS RI SFF SC DS SSD

P08611-001

12/9/2019

VO015300JWSSV

P06592-B21

HPE 15.3TB SAS RI SFF SC DS SSD

P08612-001

12/9/2019

Although these types of firmware issues are very dangerous, we have to give credit to HPE for proactively getting the word and fixes out to minimize impacts.

hardware

via ServeTheHome https://ift.tt/2dQvBUT

March 25, 2020 at 04:01PM
Cliff Robinson