Password changes in M365 Vs Azure

Password changes in M365 Vs Azure

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We have a convoluted system based on our structure. We use an LDAP system as our primary directory. That syncs with on prem AD which then syncs to Azure. This is all designed one way and is not back writable.

Sometimes, our students cannot access their Microsoft licensing and the helpdesk changes their password in M365 admin portal. This breaks our SSO because then their M365 password is not getting synced properly.

My main issue is wondering why the password is not getting changed back to what it should be when on prem AD syncs to Azure. M365 uses the Azure credentials, correct? If you have questions, let me know, I can add details if needed. This has been a very evolved process.

office365,microsoft

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September 2, 2021 at 04:07PM
JimWilson2000